Privacy Policy

Effective Date: March 1, 2026

Embraced by Desire (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information provided by our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Full name

  • Email address

  • Phone number

  • Appointment details

  • Billing information (processed securely through third-party providers)

  • Health-related disclosures voluntarily provided prior to treatments

  • Messages sent through contact forms or WhatsApp

We collect only information necessary to provide our services safely and effectively.

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments

  • Provide beauty and skin treatments safely

  • Confirm bookings and send reminders

  • Process payments

  • Communicate service updates or policy changes

  • Improve our services and client experience

  • Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

3. Health Information

For certain treatments (including semi-permanent brows, mesotherapy, and advanced skin procedures), clients may voluntarily provide medical or health-related information. This information is collected solely to ensure treatment suitability and client safety.

Health disclosures are kept confidential and used only for professional service purposes.

4. Payment Processing

Payments are processed securely through third-party payment providers. Embraced by Desire does not store full credit card information. All financial transactions are encrypted and handled by secure processors.

5. Website Data & Cookies

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Understand visitor behavior

You may disable cookies in your browser settings at any time.

6. Third-Party Services

We may use trusted third-party platforms, including:

  • Booking software

  • Payment processors

  • Google Analytics

  • Social media platforms

  • WhatsApp communication

These services operate under their own privacy policies, and we encourage clients to review them.

7. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, disclosure, or loss. However, no online transmission is guaranteed to be completely secure.

8. Client Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

Requests may be submitted using the contact information below.

9. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and protect our business interests.

10. Limitation of Liability

While we take reasonable precautions to safeguard information, Embraced by Desire is not responsible for unauthorized access resulting from events beyond our control, including cyberattacks or third-party system breaches.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Embraced by Desire
Mississauga, Ontario
Email: info@embracedbydesire.ca